Frequently Asked Questions Help! a bug has just flown in my ear! Go to the kitchen, pour a teaspoon of cooking oil in your ear, then tip it out, the bug should come too. If not call us (0273314527) and we will check your ear and take it out. How much is it? Please see our price list on the Home page. Where is Total Ear Care? Please use Google maps and type in Total Ear Care and click on Directions which will lead you to 319 Remuera Road. We are inside the Remuera Mall at 319 Remuera Road, shop 10. Where can I park? In our undercover car park #24, off Norana Ave under our building. Opposite the internal stairs. How old is your dog? Fergus is 10 months old. Do you see children for ear wax removal? Yes. What age do you pierce ears? Any age.